Support

Launch is the beginning, not the end.

We look after the sites we build — access, fixes, improvements and a record of every change. When you need help, you talk to the team that knows your site.

How we look after your site

Always With You

Launch day is the beginning, not the end. Every site we look after is watched from our own secure control center, so help is quick when you need it.

  • One dashboard for every site

    We see each site’s status, admin accounts and sign-in activity in one place.

  • Quick, secure access help

    Locked out or need a new team login? We reset passwords and add admins safely.

  • Every change on record

    Admin actions are written to an audit log, so you always know who did what, and when.

What’s included

Everything your site needs to keep running.

Monitoring in one dashboard

Each site’s status, admin accounts and sign-in activity, watched from our control center.

Access & logins

Locked out, or a new team member? We reset passwords and create admin accounts securely.

Audit log

Every admin action is recorded — who did what, and when — on your site and ours.

Fixes & changes

Something broken or out of date? We fix it, and make small updates as your business changes.

Hosting, domain & SSL

Help with renewals, DNS changes and certificates, so your site stays online and secure.

Improvements over time

New pages, sections or features when you need them — from the team that built your site.

Getting help

Three simple steps, no tickets maze.

  1. 1

    Tell us what you need

    Email info@tempzsoft.com with your website and what’s wrong — or use the contact form and choose Care & support.

  2. 2

    We take care of it

    We confirm the request and handle it securely, from our own control center.

  3. 3

    Done, and on record

    We let you know when it’s finished. Admin changes are written to the audit log, so there’s always a clear history.

Let’s talk

Have a project in mind? Let’s build it.

Tell us what you need — we’ll reply with next steps and a clear, no-obligation quote.